BioComp Instruments has a policy of complete customer satisfaction. If, during the first thirty (30) days, you are unhappy with our scientific instruments, you may return them for a full refund. BioComp warrants our instruments to be free of defects in workmanship for a period of one year from the date of receipt for all electronic and mechanical parts.
Liability is limited to repairs or replacement of the unit at BioComp's discretion. This warranty is in lieu of all other warranties, either express or implied. Claims against this warranty must be made by first contacting BioComp Instruments (phone (506) 454-6410). At this time, the remedy will be determined. Units returned to BioComp without our knowledge and permission will not be accepted. Claims for shortages or damage in transit must be reported to BioComp within ten (10) working days of the date of receipt. Such claims made after this period cannot be honored.
Shipping costs are additional. We can quote these charges when we know the size and weight of your order. Charges are an ESTIMATE ONLY, as fuel surcharges change weekly. Expected delivery date is currently 4 weeks after an order is placed.